Step 1: Submit Your Booking Request
Start your journey by filling out our online booking request form. Simply provide us with basic travel details, including:

• Desired destination

• Preferred travel dates

• Number of travelers

• Any special requests or needs

Our online form is quick, easy to complete, and helps us gather the information we need to find the best options for your trip.

Step 2: We Check Availability
Once your request is received, our team reviews it promptly. Using our travel management platform, we check flight availability, flexible schedules, and options to match your preferences. We assess all details carefully to ensure we offer the most convenient and suitable travel arrangements.

Step 3: Confirm Options with You
After finding the best flight options for your requested dates, we reach out to confirm the available options. You’ll receive details about:

• Available flights and schedules

• Total travel cost

• Any additional service options

We communicate this information through your preferred contact method—either via email or a phone call. You can review and choose the option that best suits your travel plans.

Step 4: Payment
Once you’ve selected your preferred flight, you can proceed with the payment. We offer several convenient payment options, including:

• Mobile Payment: MTN MoMo, Airtel Money, or M-Pesa for secure mobile transactions

• Bank Transfers: A reliable option for direct transfers

• Cash Payments: Pay at our Rusizi office, or we may come to your place for in-person convenience

This range of options allows you to select the method that’s most convenient for you.

Step 5: Receive Your Confirmed Ticket
After payment is received, we finalize your booking and confirm your ticket. You’ll receive your travel ticket and itinerary details via email, or, if preferred, we can deliver a printed ticket directly to your location as a physical document. This way, you have everything you need, whether digitally or in hand, well before departure.